Stargate Clinic Privacy Policy

Effective Date: April 26, 2025

Advanced Foot Care Center P.C. d/b/a Stargate Clinic (“we,” “us,” “our”) cares about your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website StargateClinic.com (the “Site”) or use our services. By accessing or using the Site, you agree to the terms of this Policy.

1. Information We Collect

1.1 Personal Information You Provide

• Contact data: name, email address, mailing address, phone number

• Account credentials: username, password

• Payment information: credit/debit card number, billing address (collected via secure third-party processor)

• Health & wellness data: any information you choose to share via contact forms, appointment requests, surveys, or when registering for services (e.g. general health goals, patch usage)

1.2 Automatically Collected Information

• Usage data: pages visited, time and date of visit, referring URL, IP address, browser type

• Cookies & tracking: small data files placed on your device to help us personalize content and analyze traffic (you can manage cookie settings via your browser)

1.3 Third-Party Sources

• Social logins: if you sign in via Facebook, Google, etc., we may receive basic profile information (name, email)

• Analytics & advertising partners: demographic or interest data aggregated by Google Analytics, Facebook Pixel, etc.

2. How We Use Your Information

• Provide & improve services: schedule appointments, process payments, respond to inquiries, optimize Site experience

• Communicate: send confirmations, reminders, newsletters, promotional offers, policy updates

• Marketing & personalization: tailor content, recommend products (LifeWave patches, laser packages, etc.)

• Analytics & research: monitor Site performance, understand user behavior, develop new services

• Compliance & safety: verify identity, detect and prevent fraud, comply with legal obligations

3. Disclosure of Your Information

3.1 Service Providers

We share data with vendors who perform services on our behalf (e.g., payment processors, hosting providers, email platforms). They are contractually prohibited from using your information for any other purpose.

3.2 Healthcare & Emergency

In limited circumstances (e.g. medical emergencies, legal subpoenas), we may disclose health-related information to appropriate healthcare providers or authorities as required by law.

3.3 Corporate Transactions

If Stargate Clinic is involved in a merger, acquisition, or sale of assets, your information may be transferred to the successor entity subject to this Policy.

3.4 Legal Requirements

We may disclose information to comply with applicable law, respond to lawful requests (e.g. court orders), or protect our rights and interests.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences & login status

• Analyze Site usage via Google Analytics

• Deliver targeted advertising via Facebook Pixel and Google Ads

You can disable cookies via your browser settings; note that certain Site features may then be unavailable.

5. Third-Party Links

Our Site may link to external sites (e.g. LifeWave.com, Shoply.com). We are not responsible for their privacy practices. Please review their policies separately.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information. However, no Internet or email transmission is 100% secure. Please notify us immediately if you suspect any breach of your personal data.

7. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect information from minors. If you believe we have inadvertently collected data from a child, please contact us to have it removed.

8. Your Rights & Choices

• Access & correction: You may request a copy of your personal data or ask us to correct inaccuracies.

• Opt-out: You can unsubscribe from marketing emails via the “unsubscribe” link or by contacting us.

• Deletion: You may request deletion of your account and related data, subject to legal retention requirements.

Submit requests via email to DavidVelarde@msn.com with subject “Privacy Request.”

9. Changes to This Policy

We may update this Privacy Policy when practices or legal requirements change. The “Effective Date” will be revised. Continued use of the Site after changes constitutes acceptance.

10. Contact Us

Stargate Clinic
2824 Merchant Drive, Knoxville, TN 37912
Phone: (865) 386-0337
Email: DavidVelarde@msn.com

Thank you for trusting Stargate Clinic with your wellness. We are committed to protecting your privacy and delivering exceptional care.